📊 Information We Collect

We collect different types of information to help you showcase your achievements and connect with other achievers. Here's exactly what we gather:

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Profile Information

Name, email, profile photo, bio, and location (if you choose to share). This helps other users find and connect with you.

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Achievement Data

Your accomplishments, photos, verification documents, GPS data (for location-based achievements), and progress tracking.

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Social Activity

Posts, comments, likes, follows, and messages you send through our platform to build your achievement community.

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Usage Information

How you interact with Framed - pages visited, features used, and time spent. This helps us improve the platform for everyone.

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Technical Data

Device info, IP address, browser type. Standard stuff needed to make the platform work properly across different devices.

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Payment Information

For premium subscriptions only. Processed securely by our payment partners - we never store your full card details.

🎯 Why We're Different

Unlike social media platforms that collect data to sell ads, we only gather information that directly helps you achieve your goals, verify your accomplishments, and connect with your achievement community. No hidden agenda, no creepy tracking.

🎯 How We Use Your Information

Every piece of data we collect has a clear purpose tied to making Framed awesome for you:

🏆 Achievement Verification: To authenticate your accomplishments and build credibility in the community
🤝 Community Building: To help you find and connect with other achievers who share your interests
📈 Personal Analytics: To show you insights about your achievement journey and progress over time
🎯 Smart Recommendations: To suggest relevant achievements, groups, and connections based on your interests
🔧 Platform Improvement: To fix bugs, add features, and make Framed better for everyone
📞 Communication: To send you important updates, verification results, and community highlights (you can opt out)
🛡️ Safety & Security: To protect your account and maintain a positive community environment

For our GDPR friends: We process your data based on:

Consent: When you sign up and agree to our terms
Contract Performance: To provide the services you signed up for
Legitimate Interests: To improve our platform and prevent fraud
Legal Obligations: When required by law for things like tax compliance

🤝 When We Share Your Data

We're pretty protective of your information. Here are the only times we share it:

🚫 What We DON'T Do
Sell your data to advertisers or data brokers
Share your personal info with random third parties
Use your achievements for advertising purposes
Share private achievements without your permission

When we DO share (and why):

🌍 Public Achievements: Things you choose to make public are visible to other users (that's the point!)
✅ Verification Partners: With trusted services that help us verify achievements (universities, race organizers, etc.)
💳 Payment Processing: With secure payment processors for subscription billing
☁️ Service Providers: With cloud hosting, email services, and analytics tools that help run the platform
⚖️ Legal Requirements: If required by law, court order, or to prevent serious harm
🏢 Business Transfers: If Framed is acquired (but your privacy rights stay the same)

Your privacy controls: You can always adjust what's public vs. private in your settings. Your achievements, your choice.

⚖️ Your Privacy Rights

You have real control over your data. Here's what you can do:

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Access Your Data

Download everything we have about you in a readable format

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Correct Information

Update or fix any incorrect personal information

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Delete Your Account

Remove your profile and achievements (some data may be retained for legal reasons)

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Data Portability

Export your achievements to take to another platform

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Limit Processing

Restrict how we use your data while keeping your account active

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Object to Processing

Say no to certain uses of your data (like analytics)

🚀 How to Exercise Your Rights

Most controls are built right into your settings. For anything else, just email us at privacy@framed.com and we'll get back to you within 30 days (usually much faster).

🔐 How We Protect Your Data

We take security seriously. Your achievements and personal info are protected by:

🔒 Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest (AES-256)
🏛️ Secure Infrastructure: Enterprise-grade cloud hosting with redundancy and backups
🎭 Access Controls: Limited employee access on a need-to-know basis with multi-factor authentication
🔍 Regular Audits: Security assessments and penetration testing to find and fix vulnerabilities
📊 Activity Monitoring: Real-time monitoring for suspicious activity and potential breaches
⚡ Incident Response: Clear procedures to quickly address any security issues

🛡️ Your Part in Security

Use a strong, unique password for your account. Enable two-factor authentication when available. Don't share your login credentials. Report suspicious activity to us immediately.

✅ Achievement Verification Process

Our verification system is core to Framed's mission. Here's how we handle your verification data:

📋 Evidence Collection: Photos, documents, GPS data, timestamps, and third-party confirmations
🤖 AI Analysis: Automated checks for photo authenticity, document validity, and data consistency
👨‍💼 Human Review: Expert verification team reviews complex or high-value achievements
🔗 Third-Party Integration: Direct connections with universities, race organizers, and certification bodies
🗃️ Record Keeping: Verification evidence is securely stored for audit purposes

🔒 Verification Data Privacy

Your verification documents are seen only by our verification team and stored separately from public profile data. They're never shared publicly unless you explicitly choose to display them.

🍪 Cookies & Tracking

We use cookies and similar technologies, but we're transparent about it:

Essential Cookies: Required for login, security, and core platform functionality
Preference Cookies: Remember your settings, language, and customization choices
Analytics Cookies: Help us understand how people use Framed to improve the experience
Performance Cookies: Monitor platform performance and identify technical issues

No Advertising Tracking: We don't use cookies for ad targeting or cross-site tracking. We're not in the advertising business.

👶 Children's Privacy

Framed is designed for users 13 and older. We don't knowingly collect personal information from children under 13. If you're a parent and believe your child has created an account, please contact us immediately and we'll delete it.

For teens (13-17): We encourage parental involvement in your achievement journey! Parents can request information about their teen's account usage.

🌍 International Users

Framed is a global platform, but your data is primarily stored in secure facilities in the United States. By using Framed, you consent to this transfer.

EU Users: We provide the same privacy protections to all users worldwide, meeting GDPR standards even for non-EU users.

Other Regions: We comply with applicable privacy laws in all jurisdictions where we operate.

📝 Policy Updates

We'll update this policy as Framed evolves. When we make significant changes:

📧 Email notification to all users
📢 In-app notification highlighting key changes
📅 30-day notice period for major changes
📊 Clear summary of what changed and why

Continued use after changes means you accept the updated policy. If you disagree with changes, you can delete your account.

🔒 Privacy Policy

🚀 The TL;DR Version

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